Shipping policy

We, at Souq Scent Kuwait operated by Bin Darwish Perfumes Gifts and Garments Company., are dedicated in providing you with a seamless shopping experience on kw.souqscent.com. Below are the details of our shipping policy to help you understand our delivery process.

Estimated Delivery Timeline

Order Processing: All orders are processed within 2 working days, excluding Fridays and public holidays.

Delivery Time: After processing, delivery typically takes 2-4 working days.

Order Tracking

Once your order has been dispatched, you will receive a confirmation via email or WhatsApp.

Delivery Charges

Delivery Charges – KD 2 per invoice. Free delivery for orders KD 20 and above.

Product Availability

All orders are subject to product availability. In the rare event an item is out of stock, we will notify you promptly to arrange for an alternative solution or a refund.

Payment Options

Cash on Delivery: Available for all orders within Kuwait.

Online Payments: Secure online payment options may also be available at checkout.

Damaged or Lost Goods

If your order arrives damaged or does not arrive within the expected delivery time, please contact us immediately for assistance.

Contact Information:
Email: souqscent@bindarwishperfumes.com

WhatsApp: +965 51318477

Customer Support

For any customer inquiry or assistance you may reach out to us by the below mentioned means.

Email: souqscent@bindarwishperfumes.com

WhatsApp: +965 51318477

We appreciate your trust in Souq Scent Kuwait operated by Bin Darwish Perfumes Gifts and Garments Company’ and are committed to providing you with an exceptional shopping experience. Your satisfaction is our priority.